Versand

At Ghost Rig, we strive to provide our customers with the best possible experience when it comes to purchasing and receiving our products. We understand that timely delivery is essential, which is why we have established the following shipping policy:

  1. Processing Time: All orders placed on our website will be processed within 2 business days. Once your order has been processed, it will be shipped out within 5 business days.
  2. Shipping Method: We use reliable and reputable shipping carriers to ensure that your order is delivered to you in a timely manner. The specific shipping method and carrier used will depend on the size and weight of your order, as well as your location.
  3. Shipping Cost: The shipping cost will be calculated at checkout based on the weight and destination of your order. Please note that shipping costs are non-refundable.
  4. Delivery Time: The delivery time for your order will depend on the shipping method selected and your location. Once your order has been shipped, you will receive a tracking number to track your package.
  5. Delayed Shipping: While we do our best to ensure timely delivery, there may be unexpected delays due to factors beyond our control such as weather, natural disasters, or carrier issues. In such cases, we will do our best to keep you informed and updated on the status of your order.
  6. It is the buyer's responsibility to ensure accurate shipping information. In the event of an insufficient address error, we provide a 24-hour window from the order placement for address corrections at no cost. After this period, we cannot rectify shipping details, and any subsequent claim will be labeled as insufficient. Please note that no refunds will be issued for insufficient addresses or delivery to the wrong address issues. Additionally, the buyer is responsible for covering the cost of reshipment if the order is received back to Ghost Rig and they would like us to resend package.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team for assistance. We appreciate your business and look forward to providing you with quality products and excellent customer service.